At JoinTickers, we are committed to protecting your privacy and ensuring security of your personal information. This privacy policy explains how we collect, use, store and protect information when you use our lottery platform services.

We collect personal information when you register for account, purchase tickets or contact our customer service team. This information includes your name, email address, phone number, postal address and payment details. We also collect information about how you use our website and services to improve user experience.

Your personal information is used to provide lottery services, process ticket purchases, notify you of wins and comply with legal requirements. We may also use your information to send promotional offers and updates about new games, but you can opt out of marketing communications at any time.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure or misuse. Your payment information is encrypted and processed through secure payment gateways. We never store complete credit card details on our servers.

We do not sell, trade or rent your personal information to third parties. We may share information with trusted service providers who help us operate our platform, but only when necessary and under strict confidentiality agreements. We may also disclose information if required by law or to protect our legal rights.

You have right to access, update or delete your personal information at any time. You can also request copy of data we hold about you or ask us to stop processing your information. To exercise these rights, contact our privacy team at privacy@jointickers.com.

We use cookies and similar technologies to improve website functionality and analyze usage patterns. You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes and post the updated policy on our website. Continued use of our services after changes constitutes acceptance of updated policy.

If you have questions or concerns about our privacy practices, please contact us at privacy@jointickers.com or call +61 412 087 805. We are committed to addressing your privacy concerns promptly and transparently.